The Referee's Call Store Policies
GUARANTEE -- Your satisfaction is out first priority! The Referee’s Call will promptly refund your money for any new item returned within 30 days, for any reason provided the item has not been used or worn.
All Products are warranted by the manufacturer.
EXCHANGES & REFUNDS
Exchanges and refunds will be made within 30 days of purchase without charge. Return shipping charges for an exchange at your request will result in a $5.00 shipping charge. Prior authorization is required.
Request a Return Authorization
Carefully pack the item(s) in the same box, if possible. Items returned in poor condition due to poor packing may not be fully credited.
MAKE SURE TO ENCLOSE THE RETURN AUTHORIZATION FORM ATTACHED TO A COPY OF YOUR INVOICE!
Prior approval must be received to return a defective item. No action will be taken until the item is received and inspected. Defective items will be promptly repaired or replaced as required.
Shoes may be returned for a manufacturer’s defect only and only during the season in which they are purchased.
SHOES MAY ONLY LAST FOR ONE SEASON!
Once worn in a game they may NOT be returned.
PROOF OF PURCHASE IS REQUIRED!
The following items may not be returned:
- Supporters or undergarments of any kind
- Monogrammed or lettered items
- Any item that has been used, worn, or washed (unless defective)
- Closeout items
TRY ON EACH ITEM BEFORE YOU WEAR IT FOR A GAME
If an item is defective or a mistake was made in filling the order, we will refund your return postage up to $6.50.
Returns shipped C.O.D. will not be accepted.
Shipping charges are non-refundable.
Occasionally an item may not be available because of circumstances beyond our control, such as sales above anticipated demand, production delays, factory backorders, or discontinued product. All prices are subject to change without notice. Errors in pricing, descriptions, and/or images are not the responsibility of The Referee’s Call. Customers outside of Oklahoma are responsible for all applicable state and local sales or use taxes.
All orders for in-stock items received by 3:00pm CST will be shipped the same day.